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Shipping & Delivery

SHIPPING

When will you ship my items?
Most orders leave the warehouse within 1-3 business days after receipt of payment. You will then receive notification of both processing and shipment. 

  • You may cancel your orders within 24h for a full refund, if they have not been processed and shipped. After the order has been processed and tracking number attached it cannot be cancelled.
  • We cannot be held responsible for items shipped to incorrect addresses provided by the buyer. The buyer will be responsible for any additional shipping fees incurred to ship to the correct address.
  • Buyer is responsible for import/customs duties incurred in home country. International shipments will require import/customs taxes be paid. www.wantmustneed.com will not be held responsible for customs taxes.

When will my items arrive?
Your order will arrive within 5-30 business days, depending on your Country. For other specialty and promotional items, please allow up to 2- 4 weeks delivery time as they may be shipping from other countries.

Where are my items coming from? 
Estimated Time of Arrival: Our fulfillment center is currently overseas. Our average shipping time is between 1- 3 weeks for most products. Often times is less than that, but we rather under promise and over deliver. We ship worldwide so delivery times will vary depending on your location and country.  Note: Delivery times vary according to the final destination and may be influenced by Custom's restrictions that are beyond our control. For this reason, some delivery times may be longer than our standard delivery times indicated in the chart below. 

Will my items be send in one package? 
For logistical reasons, items will sometimes be sent in separate packages. Please keep this in mind when receiving deliveries. If you have any other questions, please contact us at info@wantmustneed.com
 

DELIVERY

The time frame for order delivery is divided into two parts:

Processing time: Order verification, tailoring, quality check and packaging. All orders are usually sent to our manufacturer for dispatch within 48 hours after the order is placed and payment is received. The manufacturer process the orders, which takes an additional 2-4 days

Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. Outside of the US, delivery can take between 5-30 business days. US deliver orders usually arrive within 5-20 business days and are shipped by e-packet, which is a US Postal Service product. After processing and leaving the warehouse, items usually take between 7 and 14 days to arrive at their destination, but can take longer from time to time. Please allow up to 20 business days for delivery to a US address and up to 35 business days for delivery to a non-US address. Note that for some countries, shipping may take longer than estimated.